Business Process Analyst

Location: San Diego, CA
Date Posted: 05-23-2017
This position is responsible for the accuracy and maintenance of all master data related to the customer. It will include defining system requirements and implementing a single solution for all customer related information across the organization. Identify, architect, develop, validate and deploy process and systems operations to structure a global customer database. Work with the project management and technical leads to implement a single solution to simplify a complex customer management platform. Lead cross functional teams, where there may be strong differing options, to meet aggressive business requirements and schedules. Manage projects with global impacts involving significant change management and communication.


Bachelor's degree and 10+ years industry experience in the following areas:
  • Business Process analysis/System Implementation knowledge
  • CRM or business processes using key systems, such as Oracle, SAP, Salesforce or comparable application


Additional skills/experience in the following areas considered a plus:
  • Experience with CRM or Customer Master solutions
  • Experience with D&B, Hoovers, and Data.com
  • Possess strong communication, presentation, leadership and interpersonal skills with leading medium to large project teams
  • Deploying new capabilities to the organization using change management methodologies


Required: Bachelor's, Business Administration and/or Information Technology
Preferred: Master's, Business Administration
Technical Recruiter
Novus Resources
resumes@novus-resources.com  


 
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